In the context of comprehensive measures to increase service quality and flexibility towards the customer, a multi-stage project was set up. The goal of the overall project was the complete digitalization of all planning and order processing processes. The digitalization should be achieved by an ERP solution (Enterprise Resource Planning) that operates as far as possible with standard functions.
1. First project phase: In order to use standard functions of an ERP software, which are offered as industry templates along all processes of the planning and ordering processing, in the administrative area and in the shop floor, were examined and redesigned in the first project phase. The aim of this two-year project phase was to consistently apply best business practices in industry and to optimize at the same time the processes. This project phase was completed within 23 months.
2. Next project phase: The target of a future project phase is adjusting the IT architecture. An essential part of this phase is the implementation of an ERP solution. The existing Enterprise Resource Planning and Production Planning System represents well the business transactions so far. However, more effective software functions are needed to implement the planned level of service.