Process Controlling and Process Perfomance Measurement

Our consulting service: Performance Measurements: Systems, Process and Functions Performance Measurements: Methods and Tools Effort Measurements: Methods and Tools Effort Optimization, with PDCA

The capture and valuation of operative data is one of the most important goals for the management in a company. To assure its long term success, the company has to know how effective and efficient the company processes are and how they relate to the company objectives.

This information can be presented by performance measurement systems. The performance measurement system measures the success of a company and the organisation.

The relevant factors to satisfy the customer proprietor and legislator are more important than financial key data. Therefore the company has to define and assess all success relevant factors for the company.  Based on the performance measurement objectives, suitable key data has to be developed. It is always better to have less, informative, quality key data, then key data that are not informative.

The performance measurements are established in all sectors of the company in the last years. With growing acceptance, the requirements of process oriented analysis and presentation of process benefit is growing. Production and logistic key data are next to the financial key data more and more used to navigate and control business process.
They show us if the process is efficient and answer this question: “Are we doing the things right?”

The PDCA cycle is a method to optimize process performance. In conjunction with the management concepts and the balanced scorecard, the company units will be oriented to the define company strategies, engage realisation and individual profit to measure the objective achievement and assure the success of the company.

Related pages on this topic can also be found here: